Chatbot

What does it mean

A chatbot is an automated program that can interact with users and respond to their questions in real-time. This software tool uses artificial intelligence to interact with users through a chat application. A chatbot can be programmed to answer user questions, provide information about products and services, or help solve problems and improve customer service.

More info

A chatbot can be integrated into various platforms, such as websites, mobile applications, or social networks, allowing users to communicate with a company or organization non-stop and without the need to wait for a response from a real employee. Various technologies, such as machine learning, natural language processing, and data analysis, are used in programming a chatbot, so that the chatbot can learn and improve its ability to communicate with users.

The use of chatbots is becoming increasingly common, especially in the field of customer service and marketing. A chatbot can help businesses improve the efficiency and speed of communication with customers, which can help improve their satisfaction and increase profitability. At ui42, we are also working on the development of our own Chatbot.