FAQ (Frequently Asked Questions)
What does it mean
FAQ stands for the English term Frequently Asked Questions. FAQ is a set of questions and answers that is usually placed on a website or other locations where users or customers can look for answers to the questions they most often have.
More info
FAQ usually contains questions that are most frequently asked about a given topic or products, along with their answers. The purpose of an FAQ is to facilitate customers or users in finding and answering their questions with quick and simple responses. As a result, it can improve their experience with the product or service. Questions and answers in an FAQ are typically updated and adapted to the current needs of customers. Creating quality FAQs can increase customer satisfaction and also save time and effort in responding to customer questions by individual employees. Customers thus have quick access to the information they need, and can focus on their needs and requirements.
Latest news
World Usability Day 2024 and How Accessibility is Changing the Digital World
New trends, challenges, and lessons from leaders of Slovak e-commerce
The 15th edition of the World Usability Day 2024 conference is approaching
New Accessibility Act: Key Changes for Ecommerce stores and Digital Services
TikTok Ads - is it hype or a must-have in the marketing mix?
ui42 and Dedoles: Why does the transition from custom-made to Shopify make sense?
How to Support Innovation in Companies: Key Insights from the Discussion on CX/UX Innovations
How the AI Chatbot Unleashed the Customer Support
Upterdam 2024 – The conference that showcased the strength of Slovak and Czech e-commerce
How to Conquer Global Markets: Inspirations and Insights from Paris Retail Week
Contact us
Don't miss out on the latest news from the world of UX, programming, analytics, and marketing.
Free consultation
What do you need help with?
Select all options that apply to you
Is there anything else you need help with?
Choose another topic