Data Protection

We protect your personal data and care about its security. Proper processing in accordance with current and effective legislation is a fundamental standard for our company ui42 s.r.o.. In this document, you will find detailed information about what personal data we process, for what purposes, as well as other important information related to your rights in the field of personal data protection.

We would like to assure you that in connection with the processing of your personal data, we strictly adhere to the rules within which we assess our employees' access to your personal data in each individual case. Each of our departments has access only to those personal data that are necessary for the performance of work tasks.

We do not provide your personal data outside of our company ui42 s.r.o.. This does not apply in cases where you wish to transfer your personal data to another operator and you give us explicit consent for this transaction, if we are required to do so by law, or if we can act in this way based on our legitimate interest.

Dear clients, please read the following information about the processing of your personal data by our companies carefully. If you have any questions or uncertainties, do not hesitate to contact us using the attached contact addresses. We will be happy to explain and clarify everything.

Data Controller

The data controller is the company to which personal data is provided and which determines the purpose and means of processing personal data in its own name.

The controller of your personal data is the company:

• ui42 s.r.o., address: Haydnova 20/B, ZIP code: 811 02 Bratislava, ID No.: 35713003, Tax ID No.: 2020227770, registered in the Commercial Register of the District Court Bratislava I, insert number: 14226/B, section: Sro (hereinafter also referred to as "ui42"),

 

Basic concepts related to personal data protection

 In this section, we will introduce you to the definitions of basic terms that will help you better understand the terminology used in this document.

• Personal data are data concerning an identified natural person or an identifiable natural person who can be identified directly or indirectly, in particular based on a generally applicable identifier, another identifier such as name, surname, identification number, location data, online identifier, or based on one or more characteristics or traits that constitute their physical identity, physiological identity, genetic identity, mental identity, mental identity, economic identity, cultural identity, or social identity.
• Data subject is any natural person whose personal data is processed.
• Processing of personal data is a processing operation or set of processing operations with personal data or sets of personal data, especially the acquisition, recording, organizing, structuring, storing, altering, searching, viewing, using, providing by transmission, dissemination or any other means, rearranging or combining, restricting, erasing, regardless of whether it is carried out by automated means or non-automated means.
• Controller is anyone who alone or jointly with others defines the purpose and means of processing personal data and processes personal data in their own name.
• Processor is anyone who processes personal data on behalf of the controller.
• Responsible person is a person designated by the controller or processor who performs tasks according to the Act No. 18/2018 on the protection of personal data and on amendments to certain acts (hereinafter also referred to as "the Act").
• Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal characteristics or traits related to a natural person, especially to analyze or predict characteristics or traits of the data subject related to their work performance, financial situation, health, personal preferences, interests, reliability, behavior, location, or movement.
• Cookies are small text files that are stored on your computer or mobile device (tablet or phone) when visiting a website. The files are stored in a folder in your browser, containing the name of the website they come from, validity, and some content (usually numbers and letters).
• Purpose of processing personal data is the reason for which we process your personal data.
• Legitimate interest is the interest of the controller or another entity for which personal data is processed. The legitimate interest prevails over the interest of the data subject.
• Recipient is anyone to whom personal data is provided, regardless of whether it is a third party. A recipient does not include a public authority that processes personal data based on a special regulation or international treaty to which the Slovak Republic is bound, in accordance with the rules of personal data protection applicable to the purpose of processing personal data.

 

We process the following categories of personal data

At ui42, we only process personal data that is necessary for the proper provision of our services to our clients. We carefully protect the processed personal data and comply with all legally established obligations and procedures when processing them. In order to improve the quality of the services provided, we collect personal data about our clients and potential clients who have given us explicit consent to contact them with an offer of our services.

We process the following categories of personal data in particular:

• Identification data. We process personal data that are necessary for the purposes of concluding contracts, such as the business name of the organization, the name and surname of the statutory body or other contact person, job title, the address of the organization, ID No., Tax ID No., and other important data.
• Contact data. We also process your contact details including phone numbers and email addresses of the data subjects.
• Provided services. We process data containing information about the services we provide to you. Based on this information, we can then recommend suitable products and services tailored to you.
• Customer service. To improve our customer support, we also record information about our mutual contact with you.
• Transactional data. We process personal data related to payment transactions for provided products and services.
• Third country is a country that is not a member state.
• International organization is an organization and its subordinate entities governed by public international law, or any other entity established by an agreement between two or more countries or based on such an agreement.

 

We process personal data for the following purposes

We process your personal data based on the following two legal bases:

1. Personal data for which we do not need your consent.
2. Personal data for which we need your consent.

 

Processing of personal data based on a contract:

We process your personal data for the purpose of concluding contracts in which you act as the orderer of provided services and our companies as the supplier. In these situations, the processing of personal data is carried out to the extent necessary for the conclusion and fulfillment of the relevant contracts and the resulting obligations. Providing your personal data for this purpose is voluntary, but without this data, it is not possible to enter into the relevant contracts and properly fulfill mutual obligations.

 

Processing of personal data based on legitimate interests:

We process your personal data based on our legitimate interests (legitimate purposes). Our legitimate interest is to inform you about new products and services from the domestic workshops of both our companies that might interest you. Another legitimate interest of ours is the processing of your personal data for the purpose of asserting any legal claims on our part.

 

Processing of personal data for statistical purposes

As part of the continuous improvement of the services provided, we process your personal data even after the end of our cooperation, for statistical purposes. These personal data are typically processed in an anonymized form.

 

Processing of personal data for marketing purposes

We also process your personal data for marketing purposes. In every such case, we ask for your consent to process your personal data for this specific purpose. Marketing purposes include offers of new products and services from the company ui42, which we send to you electronically in the form of email messages or newsletters containing various marketing information, articles, blogs, and other information about the activities of our companies, based on the consent you have given us.

 

Consent to the processing of personal data

Consent to the processing of personal data is voluntary. It must be provided seriously and freely, specifically, informed, and in the form of a declaration or a clear act by which you, as the data subject, express consent to the processing of your personal data for the given purpose.

 

You can revoke the given consent at any time, to:

• ui42 s.r.o., address: Haydnova 20/B, ZIP code: 811 02 Bratislava, ID No.: 35713003, Tax ID No.: 2020227770, registered in the Commercial Register of the District Court Bratislava I, insert number: 14226/B, section: Sro (hereinafter also referred to as "ui42"),
• helpdesk@ui42.com 

 

Use of cookies

We use cookies only with your consent. If you do not agree with the use of cookies, simply start the Private Browsing function before each visit to the website. However, this may result in some parts of the website not being displayed, browsing the site will be more difficult, and the content displayed will not match your needs and preferences.

 

Revocation of consent to the processing of personal data

You can revoke the given consent to the processing of your personal data for marketing purposes at any time. If you decide that you no longer want to receive information about innovations from our company kitchen, we are very sorry, but we fully respect your decision.

 

The instruction on the content of the revocation of consent to the processing of personal data for marketing purposes should contain the following information:

• identification of the person revoking consent by stating their name, surname, and email contact,
• a clear and understandable statement that you no longer wish to have your personal data processed for marketing purposes in the future,
• in the revocation, you can state that the consent to the processing of your personal data granted for marketing purposes generally applies to any marketing purposes, or you can specify the specific marketing purposes to which the revocation relates (sending a newsletter, etc.).

 

Archiving of personal data

We typically store your personal data for the duration of your contract, to the extent necessary for us to be able to properly provide our services and fulfill the resulting contractual obligations. After the end of the relevant contractual relationship and the fulfillment of all contractual obligations, we store your personal data for the necessary time, which is 10 years according to the relevant legal regulations (Act No. 431/2002 Coll. on accounting as amended and Act No. 40/1964 Coll. Civil Code as amended).

 

If you have entered into a contractual relationship with our company ui42 and have given us consent to process personal data for marketing purposes, we consider this consent valid for the entire duration of the contractual relationship, or until you revoke it, and then for another five years after the end of the relevant contractual relationship.

If you have not entered into a contractual relationship with our company ui42 and have given us consent to process personal data for marketing purposes, we consider this consent valid for five years from its granting or until you revoke it.

 

Sources of obtaining personal data

 

We obtain your personal data from the following sources:

• voluntarily and directly from you when concluding a specific contract and in necessary cases during its duration,
• by your voluntary consent to the processing of your personal data for marketing purposes,
• from other entities to which you have given consent to process personal data while maintaining the relevant legal procedures.

 

Persons with access to personal data

The controller, its employees, the responsible person, and the processor based on a written contract concluded with the controller may have access to your personal data. All authorized entities properly protect and care for the security of your personal data and proceed in accordance with the law when processing them. Each of these entities maintains a duty of confidentiality when processing your personal data.

Profiling / automated processing of personal data

We would like to inform you that we do not use so-called profiling or automatic processing of personal data of data subjects in our companies.

Rights of data subjects in the processing of personal data

Protecting your personal data from any misuse is our priority and our standard. The new personal data protection rules bring extended rights for data subjects. In connection with the protection of your personal data, you have the following rights:

• the right to information about whether your personal data is being processed or not,
• the right to access information about the purposes for which your personal data is processed,
• the right to access information about individual categories of processed personal data,
• the right to information about the duration of storage of processed personal data,
• rights to information – instruction on your rights,
• the right to file a complaint with the Office for Personal Data Protection,
• the right to information about the sources of obtaining your personal data,
• the right to information about profiling,
• the right to information and guarantees during the transfer of personal data to third countries or international organizations,
• the right to receive prepared copies of processed data
• the right to correct inaccurate and incomplete personal data,
• the right to erasure (the right to be forgotten), which means you can request the erasure of your personal data. Each request is assessed individually with regard to meeting all conditions. In each case, we also assess its compliance with the legitimate interests of our companies,
• the right to restrict the processing of your personal data to the most necessary legal reasons,
• the right to portability of your personal data in an appropriate format, provided that there are no legal reasons or other disproportionate obstacles preventing us from doing so,
• the right to object to automated and individual decision-making,
• the right to file a complaint or suggestion with the Office for Personal Data Protection located at Hraničná 12, 820 07 Bratislava, phone: +421/3231 3220 or at the attached link: https://dataprotection.gov.sk/uoou/, which acts as the supervisory authority in the field of personal data protection,

 

You can exercise your rights in connection with the protection of your personal data at the company ui42, either at the following email addresses: ................................. and .............................. or by sending a written letter to the correspondence addresses:

• ui42 s.r.o., address: Haydnova 20/B, ZIP code: 811 02 Bratislava, ID No.: 35713003, Tax ID No.: 2020227770, registered in the Commercial Register of the District Court Bratislava I, insert number: 14226/B, section: Sro (hereinafter also referred to as "ui42").

 

Timeframe for handling and fees

We will review all your notifications, inquiries, suggestions, and complaints free of charge. If they are unjustified, inappropriate, or repetitive, the company ui42 reserves the right to charge a fee corresponding to the complexity of the respective administrative action. We will deal with your issues in the shortest possible time, and we will provide a response no later than one month from the date of receipt. In the case of more complex operations, this period may be extended to two months. We will always inform you about the need to extend the deadline.