Upterdam 2024 – The conference that showcased the strength of Slovak and Czech e-commerce
If you happened to miss that the largest e-commerce event in Slovakia – the conference Upterdam, took place last week in Senec, then you missed out on a proper dose of inspiration!
We from ui42 were part of it and our Senior CX Consultant Peter Angelov was also present, who took the main stage with a lecture on the topic "Run the CXtra mile”, where he demonstrated how to improve customer experience and make it a real competitive advantage.
"Run the CXtra mile" – How to Create an Unbeatable Lead
Peter Angelov in his lecture talked about the huge difference a well-managed customer experience (CX) can make. It is no longer enough to just meet expectations – for companies to stand out, they must go a step further and offer something extra. "Run the CXtra mile" is about connecting individual touchpoints, streamlining processes, and gaining an edge over the competition that won't be easy to copy. The lecture was full of practical tips and real-life examples showing how CX can positively impact business results.
Tip: If you missed Peter's lecture, there is a form at the end of the article - just send a request and we will send you the presentation.
Upterdam through the Eyes of Our ui42 Crew
At the conference, we experienced the traditionally great atmosphere with a rich program offering quality and inspiring topics that attracted many participants. Upterdam annually creates a broadly e-commerce-focused program that does not miss current trends, although we would perhaps welcome more advanced lectures.
Speakers opened the floor for valuable discussions, with Viktor, our COO, unexpectedly highlighting Peter's presentation :) , which according to feedback, captivated the audience. Networking, coffee breaks, and meetings worked as they should, allowing us to establish valuable contacts and discuss our upcoming projects with both existing and potential clients.
Upterdam 2024 clearly showed that Slovak e-commerce has enormous potential to grow and keep pace with global trends, offering many opportunities for experience exchange. It was great to see how the local scene is progressing, and for us at ui42, it was an excellent opportunity not only to present our know-how but also to actively help e-commerce players with their CX challenges.
Did You Catch Your Ui42 Member?
At the Upterdam conference, we, along with our colleagues Viktor Doletin (COO), Roman Helt (Performance Marketing Project Manager), Boris Henezi (Sales Manager), Samuel Štassel (Sales Executive), and led by Andrej Kajan (CEO), offered free consultations and the interest in them was really high. Our crew conducted more than 20 different consultations in one day.
Throughout the day, we met with many participants, discussed their challenges, and provided practical recommendations on how to improve customer experience on e-shops, solve technical problems, or how to approach and utilize innovations in marketing.
If you missed the free consultation at Upterdam, don't worry – we are extending the offer for free consultations until the end of October. Contact us directly through the contact form and take advantage of this opportunity.
